“Any controversy or claim arising from this agreement or its violation, regardless of how it is invoked or capped, is decided by an arbitration procedure consistent with the commercial rules of the American Arbitration Association, and the judgment on the arbitrator`s award may be registered with any competent court.” While the management of criminal prosecution complaints is not as common as arbitration clauses, the approach finds its way into official government policy. In an intergovernmental pact to regulate online colleges across national borders, there is a provision prohibiting supervisory authorities from investigating college complaints unless complaints are “processed through the institution`s own complaints procedures” and only after the student has “challenged” the school`s measure.7 and establishes misleading data on the emergence of problems within an institution. The pact, developed jointly by traditional and for-profit colleges, was signed by 36 countries.8 Blackburn College is committed to providing all its students with a quality learning experience, but we recognize that there may be times when you feel the need to express concerns or even complain about one aspect of your experience with us. In addition to resolving your complaint, the college wants to learn from complaints to improve the student experience in the future. The mandatory arbitration agreement meant that they were legally obligated to file their complaints with an arbitrator – a lawyer chosen and paid for by the UEI. There would be no chance of filing before the hearing, no discovery process that would allow their lawyers to detect wrongdoing and, in essence, no opportunity to appeal the arbitrator`s judgment.1 We found in about one in ten registration contracts in for-profit colleges receiving federal assistance, we found gag clauses. Such provisions have not been found in non-profit, public or private for-profit organizations.